Privacy Policy

Gardlume™ Privacy & Data

Privacy Policy

This Privacy Policy explains how Gardlume™ may collect, use, store, disclose, and protect information when customers visit our online store, make a purchase, contact customer support, or otherwise interact with our services.

Last Updated: September 29, 2026
Overview

Your Privacy Matters

Gardlume™ respects the privacy of customers and visitors. We aim to handle personal information responsibly and use it only for legitimate business purposes connected with operating our store, fulfilling orders, providing support, improving services, preventing misuse, and meeting applicable legal obligations.

By using our online store or providing information to us, you acknowledge that your information may be handled as described in this Privacy Policy.

Information
What We May Collect
Purpose
How Information Is Used
Protection
Security & Retention
Choices
Your Privacy Rights
Section 01

Information We May Collect

The information we collect depends on how you interact with Gardlume™. It may include information you provide directly as well as technical information generated when you use our online store.

Contact Information
Name, email address, telephone number, billing address, shipping address, and other information provided during checkout or customer support communication.
Order Information
Products ordered, order number, transaction information, shipping details, purchase history, and information required to process an order.
Payment-Related Information
Payment information may be processed through payment service providers. We may receive transaction-related information necessary to confirm or manage an order.
Device & Usage Information
Information such as device type, browser type, IP address, general location derived from network information, pages viewed, interaction data, and related technical information may be collected automatically.
Customer Support Information
Information contained in communications with our support team, including questions, order details, service requests, and other information voluntarily provided by customers.
Section 02

How We May Use Information

Personal information may be used for reasonable purposes connected with operating and improving the Gardlume™ store and customer experience.

01
Process Orders
To process purchases, confirm orders, arrange shipping, and provide order-related service.
02
Customer Support
To respond to questions, review customer requests, and assist with products, orders, shipping, returns, and refunds.
03
Improve Services
To understand how customers use our store and improve functionality, products, content, and customer experience.
04
Security & Fraud Prevention
To help detect suspicious activity, prevent misuse, maintain store security, and protect customers and business operations.
05
Communications
To send service-related messages, order information, support responses, and other communications connected with customer interactions.
06
Legal & Business Requirements
To maintain records, comply with applicable obligations, respond to lawful requests, and protect legitimate business interests.
Section 03

Cookies & Similar Technologies

Our online store may use cookies and similar technologies to support essential store functions, remember preferences, understand store usage, improve performance, and support security.

Some cookies may be necessary for functions such as maintaining a shopping cart, completing checkout, remembering selections, and maintaining secure sessions.

Browser settings may allow users to control or restrict certain cookies. Disabling cookies may affect the operation of some website functions.

Section 04

When Information May Be Shared

We may share information when reasonably necessary to operate the store, complete customer transactions, provide services, protect our business, or comply with applicable requirements.

Service Providers
Information may be provided to companies that assist with website operation, order processing, payment processing, shipping, data hosting, customer support, analytics, security, or similar business functions.
Business & Legal Requirements
Information may be disclosed when reasonably necessary to comply with applicable law, respond to lawful requests, protect legal rights, investigate misuse, or support legitimate business operations.
Business Transactions
If a business restructuring, merger, sale, financing, or transfer occurs, information may be transferred as part of the relevant business transaction where permitted.
Section 05

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Section 06

Data Retention

Information may be retained for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, provide support, protect security, and meet applicable obligations.

Section 07

International Processing

Because Gardlume™ serves customers through an online store and may work with service providers located in different regions, personal information may be processed or stored outside a customer's country or region.

Where required, reasonable measures may be used to support appropriate handling of personal information in connection with such processing.

Section 08

Your Privacy Choices

Depending on where you live and applicable privacy law, you may have certain rights regarding personal information. These rights may include requesting access, correction, deletion, or information about how personal information is handled.

Access to Personal Information
Correction of Inaccurate Information
Deletion Requests Where Applicable
Other Rights Available Under Applicable Law

Requests may be subject to reasonable verification and may be limited where retention or processing is required or permitted for legitimate business, security, legal, or recordkeeping purposes.

Section 09

Children's Privacy

Gardlume™ products and online shopping services are intended for general consumers and are not specifically directed toward children. We do not knowingly seek to collect personal information from children in a manner inconsistent with applicable law.

Section 10

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in business practices, services, technology, or applicable requirements. When changes are made, the updated version may display a revised effective or updated date.

Privacy Questions

Contact Gardlume™

If you have questions about this Privacy Policy or wish to submit a privacy-related request, you may contact our customer support team using the information below.

Customer Support Email
service@gardlume.com
Customer Support Phone
+86 157-1208-9690
Customer Service Hours
8:00 AM – 10:00 PM Daily
China Standard Time (UTC+8)
Official Business Information

Gardlume™

Official company and customer support information associated with Gardlume™.

Brand Name
Gardlume™
Legal Company Name
Shanghai Jinxiang Leasing Technology Co., Ltd.
Owner
Guan Changquan
Customer Support Email
service@gardlume.com
Customer Support Phone
+86 157-1208-9690
Customer Service Hours
8:00 AM – 10:00 PM Daily
Business Address
Floor 1, No. 258 Pingyang Road, Minhang District, Shanghai

Gardlume™ is owned and operated by Shanghai Jinxiang Leasing Technology Co., Ltd.